Privacy Policy

Last updated: October 10, 2025

Introduction

reelnordica ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reelnordica.com and use our social gaming services.

We comply with the General Data Protection Regulation (GDPR) and Finnish data protection laws. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Contact us via our contact form or email
  • Subscribe to newsletters or communications
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Age verification information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To verify age and ensure compliance with age restrictions
  • To improve and personalize your experience
  • To communicate with you, including responding to inquiries
  • To send newsletters and promotional materials (with your consent)
  • To analyze usage and improve our website and services
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you
  • Legal Obligation: Processing is necessary to comply with the law (e.g., age verification)
  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services)

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are required to maintain the confidentiality and security of your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it.

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request restriction of processing your personal data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@reelnordica.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally approved transfer mechanisms

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Third-Party Links

Our website may contain links to third-party websites, including responsible gaming support organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

In Finland, the supervisory authority is:

Office of the Data Protection Ombudsman
Website: tietosuoja.fi

For more information about GDPR compliance specific to Finland, please visit our GDPR (FI) page.